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1. 
Cover image for The Software Industry Economic Principles, Strategies, Perspectives
The Software Industry Economic Principles, Strategies, Perspectives
Author 
Buxmann, Peter. author. Diefenbach, Heiner. author. Hess, Thomas. author. SpringerLink (Online service)
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ONLINE(333443.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-31510-7
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2. 
Cover image for An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Author 
Faed, Alireza. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332720.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-319-00324-5
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3. 
Cover image for Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovation
Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovation
Author 
Rajola, Federico. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(334004.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-35554-7
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4. 
Cover image for Enterprise Applications and Services in the Finance Industry 6th International Workshop, FinanceCom 2012, Barcelona, Spain, June 10, 2012. Revised Papers
Enterprise Applications and Services in the Finance Industry 6th International Workshop, FinanceCom 2012, Barcelona, Spain, June 10, 2012. Revised Papers
Author 
Rabhi, Fethi A. editor. Gomber, Peter. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(334147.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-36219-4
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