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Cover image for Consumer-Driven Demand and Operations Management Models A Systematic Study of Information-Technology-Enabled Sales Mechanisms
Consumer-Driven Demand and Operations Management Models A Systematic Study of Information-Technology-Enabled Sales Mechanisms
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Tang, Christopher S. editor. Netessine, Serguei. editor. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-0-387-98026-3
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Cover image for Erfolgreich mit After Sales Services Geschäftsstrategien für Servicemanagement und Ersatzteillogistik
Erfolgreich mit After Sales Services Geschäftsstrategien für Servicemanagement und Ersatzteillogistik
Author 
Barkawi, Karim. editor. Baader, Andreas. editor. Montanus, Sven. editor. SpringerLink (Online service)
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http://dx.doi.org/10.1007/3-540-34548-5
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3. 
Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence
Customer-driven operations aligning quality tools and business processes for customer excellence
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Ahoy, Christopher K.
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Subscription required
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