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Cover image for Human-computer etiquette cultural expectations and the design implications they place on computers and technology
Title:
Human-computer etiquette cultural expectations and the design implications they place on computers and technology
Author:
Hayes, Caroline.
ISBN:
9781420069464
Publication Information:
Boca Raton, Fla. : Auerbach Publications, 2010.
Physical Description:
xvii, 388 p. : ill.
Contents:
pt. 1. Etiquette and multicultural collisions -- pt. 2. Introducing etiquette and culture into software -- pt. 3. Etiquette and development of trust -- pt. 4. Anthropomorphism : computer agents that look or act like people -- pt. 5. Understanding humans : physiological and neurological indicators -- pt. 6. The future : polite and rude computers as agents of social change.
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