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Subject: Customer relations -- Management.

Author

Aktepe , Cemalettin

(2)

(2)

(2)

(1)

Alagöz, Selda Başaran.

(1)

Azevedo, Abaet�e de.

(1)

Başal, Murat, yazar.

(1)

(1)

(1)

Buttle, Francis.

(1)

Capodagli, Bill, 1948-

(1)

Chorianopoulos, Antonios.

(1)

Eren-Erdoğmuş, İrem.

(1)

Gallo, Carmine.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

Gülsoy, Tanses Yasemin.

(1)

Hildebrand, Volker.

(1)

(1)

Jackson, Lynn, 1955-

(1)

Keiningham, Timothy L.

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

(1)

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Sanders, Dan J.

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

Soudagar, Reza.

(1)

Tor-Kadıoğlu, Cansu.

(1)

Tsiptsis, Konstantinos.

(1)

Wiley InterScience (Online service)

(1)

Yalçın Güleç, Funda.

(1)

(1)

Language

(17)

(7)

Publication Date

-

(7)

(4)

(2)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Müşteri ilişkileri -- Yönetim.

(7)

Relationship marketing.

(3)

Consumer satisfaction.

(2)

Creative thinking.

(2)

Customer loyalty.

(2)

Customer relations -- Management -- Data processing.

(2)

Customer relations.

(2)

Electronic books.

(2)

Information technology -- Management.

(2)

(2)

(2)

Performance -- Management.

(2)

Apple Computer, Inc.

(1)

Bilgi teknolojisi -- Yönetim.

(1)

Branding (Marketing)

(1)

(1)

Communication in management.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Consumer complaints.

(1)

(1)

Corporate culture.

(1)

Creative ability in business.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Customer services.

(1)

(1)

Decision making.

(1)

Disney, Walt, 1901-1966.

(1)

Intellectual capital.

(1)

Internet marketing

(1)

Internet marketing.

(1)

Knowledge management.

(1)

(1)

Marketing -- Management.

(1)

Mission statements.

(1)

Müşteri ilişkileri -- Yönetim

(1)

Organizational behavior.

(1)

Organizational learning -- Management.

(1)

Performance standards.

(1)

Personnel management.

(1)

(1)

Social media -- Economic aspects

(1)

Social media -- Economic aspects.

(1)

Sosyal medya -- Ekonomik yönleri.

(1)

Strategic planning.

(1)

Tüketici şikayetleri.

(1)

Walt Disney Company -- Management.

(1)

İlgili pazarlama.

(1)

İnternet pazarlama.

(1)

Material Type

Shelf Location

Beytepe General Collection

Electronic Library

Sosyal Bilimler Genel Koleksiyon

Library

Beytepe Library

Social Sciences Library

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Cover image for Müşteri ilişkileri yönetimi

Müşteri ilişkileri yönetimi

Müşteri ilişkileri yönetimi

Author

Başal, Murat, yazar.

Preferred Shelf Number

HF5415.5 B37 2023

Format:

Availability

Beytepe Library~1

Available:
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2.

Cover image for Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalar

Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalar

Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalar

Author

Şahin, Ayşe. Tor-Kadıoğlu, Cansu.

Preferred Shelf Number

HF5415.52 M87 2021

Format:

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3.

Cover image for Küçük işletmeler için sosyal medya

Küçük işletmeler için sosyal medya

Küçük işletmeler için sosyal medya

Author

Yalçın Güleç, Funda.

Preferred Shelf Number

HF5415.1265 Y35 2018

Format:

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4.

Cover image for Müşteri ilişkileri yönetimi

Müşteri ilişkileri yönetimi

Müşteri ilişkileri yönetimi

Author

Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan

Preferred Shelf Number

HF5415.5 A38 2015

Format:

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5.

Cover image for İlişkisel pazarlamada seçme konular

İlişkisel pazarlamada seçme konular

İlişkisel pazarlamada seçme konular

Author

Eren-Erdoğmuş, İrem. Gülsoy, Tanses Yasemin.

Preferred Shelf Number

HF5415.55 I45 2015

Format:

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Beytepe Library~1

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6.

Cover image for Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Author

Kumar, V. Reinartz, W.J. (Werner J.), joint author.

Preferred Shelf Number

HF5415 K86 2012

Format:

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7.

Cover image for The 4A's of marketing creating value for customers, companies and society

The 4A's of marketing creating value for customers, companies and society

The 4A's of marketing creating value for customers, companies and society

Author

Sheth, Jagdish N. Sisodia, Rajendra.

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view

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Online Library~1

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8.

Cover image for The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

Author

Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

Preferred Shelf Number

ONLINE

Electronic Access

Subscription required

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Online Library~1

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9.

Cover image for The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

Author

Gallo, Carmine.

Preferred Shelf Number

ONLINE

Electronic Access

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Online Library~1

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10.

Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Author

Metz, Adam.

Preferred Shelf Number

ONLINE

Electronic Access

Subscription required

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11.

Cover image for Statistical methods in customer relationship management

Statistical methods in customer relationship management

Statistical methods in customer relationship management

Author

Kumar, V., 1957- Petersen, J. Andrew.

Preferred Shelf Number

ONLINE

Electronic Access

Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Available by subscription from Safari Books Online
Ebook Library http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651
ebrary http://site.ebrary.com/id/10582626
http://swb.eblib.com/patron/FullRecord.aspx?p=974651

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12.

Cover image for Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Author

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

Preferred Shelf Number

HF5415.55 C874 2012

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