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Subject: Customer relations.
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Ralph, Daniel, ed.
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Tiwana, Amrit, 1974-
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BİLGİ YÖNETİMİ.
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ELEKTRONİK TİCARET.
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MÜŞTERİ İLİŞKİLERİ.
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The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author
Tiwana, Amrit, 1974-
Preferred Shelf Number
HD 30.2 T498 2001
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2.
Location and Personalisation Delivering online and mobility services
Location and Personalisation Delivering online and mobility services
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Ralph, Daniel, ed. Searby, Stephen, ed.
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ONLINE
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http://dx.doi.org/10.1049/PBBT008E
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