Title:
Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality
Author:
Grigoroudis, Evangelos. author.
ISBN:
9781441916402
Physical Description:
X, 308p. 129 illus. online resource.
Series:
International Series in Operations Research & Management Science, 139
Series Title:
International Series in Operations Research & Management Science, 0884-8289 ; 139
Added Author:
Added Corporate Author:
Electronic Access:
http://dx.doi.org/10.1007/978-1-4419-1640-2Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
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Searching... | E-Book | 172310-2001 | ONLINE | Searching... | Searching... |