Title:
The virtual customer : a new paradigm for improving customer relations in libraries and information services
Author:
IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)
ISBN:
9783598218453
Conference Author:
Publication Information:
München : Saur, c2005.
Physical Description:
xvi, 385 s. : res.
Series:
IFLA publications, 117
Series Title:
IFLA publications, 0344-6891 ; 117
General Note:
International conference proceedings of a conference organized by the Management and Marketing Section of IFLA.
Subject Term:
Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | Book | 7.2/12/444894 | Z 716.3 I385 2005 | Searching... | Searching... |