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Cover image for UX best practices how to achieve more impact with user experience
UX best practices how to achieve more impact with user experience
Author 
Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.
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Cover image for Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Author 
Michelli, Joseph A., 1960- UCLA Health System.
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3. 
Cover image for The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
Author 
Michelli, Joseph A., 1960-
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Cover image for Designing for growth : a design thinking tool kit for managers
Designing for growth : a design thinking tool kit for managers
Author 
Liedtka, Jeanne. Ogilvie, Tim.
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http://www.jstor.org/stable/10.7312/lied15838
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5. 
Cover image for Beauty pays : why attractive people are more successful
Beauty pays : why attractive people are more successful
Author 
Hamermesh, Daniel S.
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http://www.jstor.org/stable/10.2307/j.ctt7sjgz
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