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Cover image for Performance improvement for healthcare leading change with lean, six sigma, and constraints management
Performance improvement for healthcare leading change with lean, six sigma, and constraints management
Author 
Inozu, Bahadir. Chauncey, Dan. Kamataris, Vickie. Mount, Charles. NOVACES, LLC.
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Cover image for Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Author 
Michelli, Joseph A., 1960- UCLA Health System.
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3. 
Cover image for Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation
Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation
Author 
Levett, James M. Burney, Robert G., 1936- American Society for Quality.
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RA399.A1 L48 2011
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4. 
Cover image for Lean six sigma for hospitals simple steps to fast, affordable, and flawless healthcare
Lean six sigma for hospitals simple steps to fast, affordable, and flawless healthcare
Author 
Arthur, Jay, 1951-
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Cover image for Applying quality management in healthcare : a systems approach
Applying quality management in healthcare : a systems approach
Author 
Kelly, Diane L.
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RA399.A1 K455 2011
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