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Publication Date: 2011

Author

Holland, John R.

(2)

(2)

Richardson, Linda, 1944-

(2)

Ahoy, Christopher K.

(1)

Bergheim, Laura, 1962-

(1)

Bloom, Robert H.

(1)

Bosworth, Michael T.

(1)

Branham, Leigh.

(1)

Brennan, Charles D.

(1)

(1)

(1)

Corn, Joseph J.

(1)

Daly, John A. (John Augustine), 1952- author.

(1)

Dominguez, Linda R.

(1)

George, Michael L.

(1)

Gschwandtner, Gerhard.

(1)

Hirschfeld, Mark.

(1)

Hodge, Richard.

(1)

(1)

Knapp, Duane E.

(1)

Lucas, Robert W.

(1)

Manning, Robert E., 1946-

(1)

Michelli, Joseph A., 1960-

(1)

(1)

Nadeau, Raymond.

(1)

Peluso, Alessandro M., 1978-

(1)

Reed, Wendy Foegen.

(1)

Salini, Silvia.

(1)

Schachter, Lou.

(1)

Visgatis, Frank.

(1)

Wiley InterScience (Online service)

(1)

Young, Tim, 1961-

(1)

Language

(23)

(1)

Subject

Consumer satisfaction.

(15)

Customer relations.

(9)

Customer services.

(7)

(7)

Sales management.

(5)

Consumer behavior.

(3)

Brand name products.

(2)

(2)

Customer loyalty.

(2)

Interpersonal communication.

(2)

Job satisfaction.

(2)

Relationship marketing.

(2)

Success in business.

(2)

Advertising -- Brand name products.

(1)

(1)

Branding (Marketing)

(1)

Business logistics.

(1)

Career development.

(1)

Communication in marketing.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer satisfaction -- Evaluation.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Corporate culture.

(1)

Corporations -- Growth.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Statistical methods.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Human-computer interaction.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial management.

(1)

Intercultural communication.

(1)

Interpersonal relations.

(1)

Managing your boss.

(1)

Marketing research.

(1)

(1)

Organizational commitment -- Handbooks, manuals, etc.

(1)

Outdoor recreation -- Research -- Evaluation.

(1)

Performance -- Management -- Handbooks, manuals, etc.

(1)

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Personnel management.

(1)

Production management.

(1)

Quality control -- Statistical methods.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Selling -- Psychological aspects.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Six sigma (Quality control standard)

(1)

Social interaction.

(1)

Starbucks Coffee Company.

(1)

Strategic planning.

(1)

Success in business -- Handbooks, manuals, etc.

(1)

Success in business -- Psychological aspects.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Technological innovations -- United States.

(1)

Material Type

Shelf Location

Beytepe Tez Koleksiyonu

Electronic Library

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Beytepe Library

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Cover image for Uzaktan Eğitim Öğrencilerinin Toplumsal Yetenekleri ve Memnuniyetleri Arasındaki İlişkinin İncelenmesi = Investigation of Relationship Between Social Abilities and Satisfaction of Distance Education Students

Uzaktan Eğitim Öğrencilerinin Toplumsal Yetenekleri ve Memnuniyetleri Arasındaki İlişkinin İncelenmesi = Investigation of Relationship Between Social Abilities and Satisfaction of Distance Education Students

Uzaktan Eğitim Öğrencilerinin Toplumsal Yetenekleri ve Memnuniyetleri Arasındaki İlişkinin İncelenmesi = Investigation of Relationship Between Social Abilities and Satisfaction of Distance Education Students

Author

Bulut, Seda.

Preferred Shelf Number

TEZ 9800 .B85 2011

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2.

Cover image for Consumer satisfaction advancements in theory, modeling, and empirical findings

Consumer satisfaction advancements in theory, modeling, and empirical findings

Consumer satisfaction advancements in theory, modeling, and empirical findings

Author

Peluso, Alessandro M., 1978-

Preferred Shelf Number

ONLINE

Electronic Access

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=485697

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3.

Cover image for Studies in outdoor recreation search and research for satisfaction

Studies in outdoor recreation search and research for satisfaction

Studies in outdoor recreation search and research for satisfaction

Author

Manning, Robert E., 1946- Project Muse.

Preferred Shelf Number

ONLINE

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4.

Cover image for Re-engage how America's best places to work inspire extra effort in extraordinary times

Re-engage how America's best places to work inspire extra effort in extraordinary times

Re-engage how America's best places to work inspire extra effort in extraordinary times

Author

Branham, Leigh. Hirschfeld, Mark.

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ONLINE

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5.

Cover image for The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

Author

Bloom, Robert H. Conti, Dave.

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ONLINE

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6.

Cover image for The Starbucks experience 5 principles for turning ordinary into extraordinary

The Starbucks experience 5 principles for turning ordinary into extraordinary

The Starbucks experience 5 principles for turning ordinary into extraordinary

Author

Michelli, Joseph A., 1960-

Preferred Shelf Number

ONLINE

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7.

Cover image for Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

Author

Kenett, Ron. Salini, Silvia. Wiley InterScience (Online service)

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ONLINE

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Wiley InterScience An electronic book accessible through the World Wide Web; click for information

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8.

Cover image for Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Author

Lucas, Robert W.

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ONLINE

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9.

Cover image for How to shine at work

How to shine at work

How to shine at work

Author

Dominguez, Linda R.

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10.

Cover image for Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Author

George, Michael L.

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11.

Cover image for Living brands collaboration + innovation = customer fascination

Living brands collaboration + innovation = customer fascination

Living brands collaboration + innovation = customer fascination

Author

Nadeau, Raymond.

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12.

Cover image for The ten demandments rules to live by in the age of the demanding consumer

The ten demandments rules to live by in the age of the demanding consumer

The ten demandments rules to live by in the age of the demanding consumer

Author

Mooney, Kelly. Bergheim, Laura, 1962-

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