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Author 
Velde, Thierry Van de.
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ONLINE
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Online Library~1
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Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)
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HF 5415.5 R87 2000
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Contributor biographical information http://www.loc.gov/catdir/bios/simon051/00026485.html
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Beytepe Library~1
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