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1. 
Cover image for Business plans that work a guide for small business
Business plans that work a guide for small business
Author 
Zacharakis, Andrew. Spinelli, Stephen. Timmons, Jeffry A. Timmons, Jeffry A. Business plans that work.
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Cover image for Please every customer delivering stellar customer service across cultures
Please every customer delivering stellar customer service across cultures
Author 
Lucas, Robert W.
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3. 
Cover image for Customer relationship management
Customer relationship management
Author 
Anderson, Kristin, 1962- Kerr, Carol.
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Cover image for The big book of people skills games
The big book of people skills games
Author 
Scannell, Edward E. Rickenbacher, Colleen A.
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Cover image for The inside advantage the strategy that unlocks the hidden growth in your business
The inside advantage the strategy that unlocks the hidden growth in your business
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Bloom, Robert H. Conti, Dave.
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Cover image for The innovation secrets of Steve Jobs insanely different : principles for breakthrough success
The innovation secrets of Steve Jobs insanely different : principles for breakthrough success
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Gallo, Carmine.
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7. 
Cover image for Built to serve how to drive the bottom line with people-first practices
Built to serve how to drive the bottom line with people-first practices
Author 
Sanders, Dan J.
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8. 
Cover image for Get noticed-- get referrals build your client base and your business by making a name for yourself
Get noticed-- get referrals build your client base and your business by making a name for yourself
Author 
Lublin, Jill. Steisel, Mark.
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9. 
Cover image for Master data management and data governance
Master data management and data governance
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Berson, Alex. Dubov, Lawrence. Berson, Alex. Master data management and customer data integration for a global enterprise.
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Cover image for 25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal
25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal
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Schiffman, Stephan.
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Cover image for Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (& other social networks)
Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (& other social networks)
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Kerpen, Dave.
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12. 
Cover image for The old rules of marketing are dead the 6 new rules to reinvent your brand & reigniting your business
The old rules of marketing are dead the 6 new rules to reinvent your brand & reigniting your business
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Pearson, Timothy R.
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