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1. 
Cover image for Service systems management and engineering creating strategic differentiation and operational excellence
Service systems management and engineering creating strategic differentiation and operational excellence
Author 
Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470900208
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2. 
Cover image for Architecting resilient systems accident avoidance and survival and recovery from disruptions
Architecting resilient systems accident avoidance and survival and recovery from disruptions
Author 
Jackson, Scott.
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ONLINE
Electronic Access 
Ebook Library http://public.eblib.com/EBLPublic/PublicView.do?ptiID=469532
John Wiley http://dx.doi.org/10.1002/9780470544013
http://site.ebrary.com/lib/alltitles/Doc?id=10355233
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3. 
Cover image for Introduction to service engineering
Introduction to service engineering
Author 
Salvendy, Gavriel, 1938- Karwowski, Waldemar, 1953- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470569627
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4. 
Cover image for The engineering design of systems models and methods
The engineering design of systems models and methods
Author 
Buede, Dennis M.
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John Wiley http://dx.doi.org/10.1002/9780470413791
Books24x7 http://www.books24x7.com/marc.asp?bookid=31904
http://site.ebrary.com/lib/alltitles/Doc?id=10303759
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5. 
Cover image for Systems engineering in wireless communications
Systems engineering in wireless communications
Author 
Koivo, Heikki. Elmusrati, Mohammed.
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ONLINE
Electronic Access 
Ebook Library http://public.eblib.com/EBLPublic/PublicView.do?ptiID=470252
John Wiley http://dx.doi.org/10.1002/9780470021804
Wiley Interscience http://www3.interscience.wiley.com/cgi-bin/bookhome/122683668
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