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Title:
Service modelling principles and applications
Author:
Räisänen, Vilho.
ISBN:
9780470018071
9780470028650
Publication Information:
Chichester, England : Wiley, c2006.
Physical Description:
xxv, 267 p. : ill. ; 25 cm.
Added Corporate Author:
Electronic Access:
John Wiley http://dx.doi.org/10.1002/0470028653http://www3.interscience.wiley.com/cgi-bin/bookhome/112641678
Copies:
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