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1. 
Cover image for Hizmet pazarlaması
Hizmet pazarlaması
Author 
Karahan, Kasım.
Preferred Shelf Number 
HD9980.5 K37 2006
Format: 
Availability 
Beytepe Library~1
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2. 
Cover image for Managing service operations design and implementation
Managing service operations design and implementation
Author 
Hollins, Bill. Shinkins, Sadie.
Preferred Shelf Number 
ONLINE(368807.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/managing-service-operations
Format: 
Availability 
Online Library~1
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