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1. 
Cover image for Service Industries and Regions Growth, Location and Regional Effects
Service Industries and Regions Growth, Location and Regional Effects
Author 
Cuadrado-Roura, Juan R. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(334051.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-35801-2
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2. 
Cover image for Decision making in service industries a practical approach
Decision making in service industries a practical approach
Author 
Faulin, Javier.
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ONLINE
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3. 
Cover image for Leadership as emotional labour management and the "managed heart"
Leadership as emotional labour management and the "managed heart"
Author 
Iszatt-White, Marian.
Preferred Shelf Number 
ONLINE
Electronic Access 
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4. 
Cover image for Advances in the human side of service engineering
Advances in the human side of service engineering
Author 
Spohrer, James C. Freund, Louis E.
Preferred Shelf Number 
ONLINE
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5. 
Cover image for Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Author 
Schiffman, Stephan.
Preferred Shelf Number 
ONLINE
Electronic Access 
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