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Cover image for The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author 
Tiwana, Amrit, 1974-
Preferred Shelf Number 
HD 30.2 T498 2001
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Beytepe Library~1
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2. 
Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence
Customer-driven operations aligning quality tools and business processes for customer excellence
Author 
Ahoy, Christopher K.
Preferred Shelf Number 
ONLINE
Electronic Access 
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Online Library~1
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3. 
Cover image for Consumer-brand relationships theory and practice
Consumer-brand relationships theory and practice
Author 
Fournier, Susan. Breazeale, Michael, 1964- Fetscherin, Marc.
Preferred Shelf Number 
ONLINE
Electronic Access 
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Online Library~1
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