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Cover image for Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA)
Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA)
Author 
Sherman, H. David. author. Zhu, Joe. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/0-387-33231-6
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2. 
Cover image for Handbook on Data Envelopment Analysis
Handbook on Data Envelopment Analysis
Author 
Cooper, William W. editor. Seiford, Lawrence M. editor. Zhu, Joe. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-1-4419-6151-8
Format: 
Availability 
Online Library~1
Available:
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