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Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence
Customer-driven operations aligning quality tools and business processes for customer excellence
Author 
Ahoy, Christopher K.
Preferred Shelf Number 
ONLINE
Electronic Access 
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Online Library~1
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2. 
Cover image for The innovator's solution : creating and sustaining successful growth
The innovator's solution : creating and sustaining successful growth
Author 
Christensen, Clayton M. Raynor, Michael E.
Preferred Shelf Number 
HD53.C493 2003
Format: 
Availability 
Beytepe Library~1
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