Cover image for The four stages of highly effective crisis management how to manage the media in the digital age
Title:
The four stages of highly effective crisis management how to manage the media in the digital age
Author:
Jordan-Meier, Jane.
ISBN:
9781439853740
Publication Information:
Boca Raton : CRC Press, 2011.
Physical Description:
xxiii, 296 p. : ill., port.
Contents:
section 1. Media, crisis, and new reporting tools -- section 2. Stages of a crisis -- section 3. Spokespeople : speed matters and perception is everything -- section 4. Media interviews : rules of engagement in a crisis -- section 5. Communication : rules and tools.
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