![Cover image for Services marketing : integrating customer focus across the firm Cover image for Services marketing : integrating customer focus across the firm](/client/assets/5.0.0.9/ctx//client/images/no_image.png)
Title:
Services marketing : integrating customer focus across the firm
Author:
Zeithaml, Valarie A.
ISBN:
9780071263931
Edition:
5th ed.
Publication Information:
Boston : McGraw-Hill Irwin, c2009.
Physical Description:
xxviii, 708 p. : ill., map ; 26 cm.
Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
---|---|---|---|---|---|
Searching... | Book | 7.2/14/102836 | HD9980.5 Z45 2009 | Searching... | Searching... |