Cover image for Service leadership the quest for competitive advantage
Title:
Service leadership the quest for competitive advantage
Author:
Grönfeldt, Svafa.
ISBN:
9781452231068
Publication Information:
Thousand Oaks, Calif. ; London : SAGE, c2006.
Physical Description:
1 online resource (xiii, 319 p.) : ill.
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Electronic Access:
SAGE knowledge http://sk.sagepub.com/books/service-leadership
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E-Book 369302-1001 ONLINE(369302.1)
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