Cover image for Service management and operations
Title:
Service management and operations
Author:
Haksever, Cengiz.
ISBN:
9780130813381
Edition:
2nd ed.
Publication Information:
Upper Saddle River, NJ : Prentice Hall, 2000.
Physical Description:
xx, 584 s.
Added Author:
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Book 7.2/12/489144 HD 9980.5 S425 2000
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