Customer relationship management : concept, strategy, and tools

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Title:

Author:

Kumar, V.

ISBN:

9783642201097

Edition:

2nd ed.

Publication Information:

Berlin [etc.] : Springer, cop. 2012.

Physical Description:

XXXIII, 378 p. : ill. ; 26 cm.

Subject Term:

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Holds:
Copies:

Library	Material Type	Item Barcode	Shelf Number	Status	Item Holds
Searching... Beytepe Library	Book	7.2/13/35928	HF5415 K86 2012	Searching... Unknown	Searching... Unavailable