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1. 
Cover image for Introduction to service engineering
Introduction to service engineering
Author 
Salvendy, Gavriel, 1938- Karwowski, Waldemar, 1953- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470569627
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2. 
Cover image for QoS enabled networks tools and foundations
QoS enabled networks tools and foundations
Author 
Barreiros, Miguel, 1977- Lundqvist, Peter, 1968- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470976814
MyiLibrary, Table of contents http://www.myilibrary.com?id=291393&ref=toc
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3. 
Cover image for Clients driving innovation
Clients driving innovation
Author 
Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9781444301342
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4. 
Cover image for Understanding the construction client
Understanding the construction client
Author 
Boyd, David. Chinyio, E. (Ezekiel) Wiley InterScience (Online service)
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Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0802/2006005837-b.html
John Wiley http://dx.doi.org/10.1002/9780470759561
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