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1. 
Cover image for Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Author 
Acuner, Şebnem Akın.
Preferred Shelf Number 
HF5438.4 A28 2001
Format: 
Availability 
Beytepe Library~1
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2. 
Cover image for Integrating ERP, CRM, supply chain management, and smart materials
Integrating ERP, CRM, supply chain management, and smart materials
Author 
Chorafas, Dimitris N.
Preferred Shelf Number 
ONLINE
Electronic Access 
Distributed by publisher. Purchase or institutional license may be required for access.
Format: 
Availability 
Online Library~1
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3. 
Cover image for The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author 
Tiwana, Amrit, 1974-
Preferred Shelf Number 
HD 30.2 T498 2001
Format: 
Availability 
Beytepe Library~1
Available:
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