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Cover image for The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author 
Tiwana, Amrit, 1974-
Preferred Shelf Number 
HD 30.2 T498 2001
Format: 
Availability 
Beytepe Library~1
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2. 
Cover image for Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümü
Author 
Acuner, Şebnem Akın.
Preferred Shelf Number 
HF5438.4 A28 2001
Format: 
Availability 
Beytepe Library~1
Available:
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