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Cover image for The innovator's solution : creating and sustaining successful growth
The innovator's solution : creating and sustaining successful growth
Author 
Christensen, Clayton M. Raynor, Michael E.
Preferred Shelf Number 
HD53.C493 2003
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Beytepe Library~1
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2. 
Cover image for Managing service level quality across wireless and fixed networks
Managing service level quality across wireless and fixed networks
Author 
Massam, Peter.
Preferred Shelf Number 
ONLINE
Electronic Access 
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John Wiley http://dx.doi.org/10.1002/0470855738
HathiTrust Digital Library Limited view (search only) http://catalog.hathitrust.org/api/volumes/oclc/50525497.html
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3. 
Cover image for Managing high-tech services using a CRM strategy
Managing high-tech services using a CRM strategy
Author 
Blumberg, Donald F.
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ONLINE
Electronic Access 
Distributed by publisher. Purchase or institutional license may be required for access.
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Online Library~1
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