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1. 
Cover image for Managing Services
Managing Services
Author 
Nankervis, Alan. Miyamoto, Yuki. Taylor, Ruth. Milton-Smith, John.
Preferred Shelf Number 
ONLINE
Electronic Access 
Access by subscription
Format: 
Availability 
Online Library~1
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2. 
Cover image for Supervision skills for the service industry : how to do it
Supervision skills for the service industry : how to do it
Author 
Tesone, D. V. (Dana V.)
Preferred Shelf Number 
HD9980.5 T47 2005
Format: 
Availability 
Beytepe Library~1
Available:
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