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1. 
Cover image for Niche envy marketing discrimination in the digital age
Niche envy marketing discrimination in the digital age
Author 
Turow, Joseph.
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ONLINE
Electronic Access 
IEEE Xplore http://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=6267348
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2. 
Cover image for Service Orientation Winning Strategies and Best Practices
Service Orientation Winning Strategies and Best Practices
Author 
Allen, Paul. Higgins, Sam. McRae, Paul. Schlamann, Hermann.
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ONLINE
Electronic Access 
Access by subscription
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3. 
Cover image for Understanding the construction client
Understanding the construction client
Author 
Boyd, David. Chinyio, E. (Ezekiel) Wiley InterScience (Online service)
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ONLINE
Electronic Access 
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0802/2006005837-b.html
John Wiley http://dx.doi.org/10.1002/9780470759561
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4. 
Cover image for Service leadership the quest for competitive advantage
Service leadership the quest for competitive advantage
Author 
Grönfeldt, Svafa. Strother, Judith B.
Preferred Shelf Number 
ONLINE(369302.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/service-leadership
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