Cover image for Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work
Title:
Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work
Author:
Keiningham, Timothy L.
ISBN:
9780471743156
Publication Information:
Hoboken, N.J. : John Wiley & Sons, 2006.
Physical Description:
xvii, 254 s. : res. ; 24 cm.
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Book 7.2/18/34753 HF5415.525 L695 2006
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