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Cover image for Business Process Management Workshops BPM 2022 International Workshops, Münster, Germany, September 11-16, 2022, Revised Selected Papers
Business Process Management Workshops BPM 2022 International Workshops, Münster, Germany, September 11-16, 2022, Revised Selected Papers
Author 
Cabanillas, Cristina. editor. Garmann-Johnsen, Niels Frederik. editor. Koschmider, Agnes. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-031-25383-6
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Cover image for Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement
Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement
Author 
Sheth, Jagdish N. editor. Jain, Varsha. editor. Mogaji, Emmanuel. editor. Ambika, Anupama. editor. SpringerLink (Online service)
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ONLINE
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https://doi.org/10.1007/978-3-031-33898-4
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