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IGI Global, publisher. Information Resources Management Association, editor.
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Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-7039-4
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Freeman, Lynda W.
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ONLINE
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Peters, David, 1948-
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ScienceDirect http://www.sciencedirect.com/science/book/9780443060311
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