1. The basics : the regulations in plain language -- 2. A (very) simple validation example -- 3. Why is validation so confusing? -- 4. What to be aware of before working on a job for the pharmaceutical industry -- 5. Providing validatable equipment : the role of the equipment supplier -- 6. Pharmaceutical industry requirements for process equipment design and construction -- 7. Validatable computer systems -- 8. Documentation : the foundation of good manufacturing practices -- 9. The turnover package -- 10. Providing added value without a lot of extra work -- 11. Validation hang-ups : what to watch out for and how to avoid them -- 12. Validation services performed by equipment suppliers -- 13. Conclusion.