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1. 
Cover image for An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Author 
Faed, Alireza. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332720.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-319-00324-5
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2. 
Cover image for Business Process Management Theory and Applications
Business Process Management Theory and Applications
Author 
Glykas, Michael. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333182.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-28409-0
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3. 
Cover image for Agent and Multi-Agent Systems in Distributed Systems - Digital Economy and E-Commerce
Agent and Multi-Agent Systems in Distributed Systems - Digital Economy and E-Commerce
Author 
Hakansson, Anne. editor. Hartung, Ronald. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333949.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-35208-9
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4. 
Cover image for Advanced Dynamic Modeling of Economic and Social Systems
Advanced Dynamic Modeling of Economic and Social Systems
Author 
Proto, Araceli N. editor. Squillante, Massimo. editor. Kacprzyk, Janusz. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333630.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-32903-6
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5. 
Cover image for Electronic Business and Marketing New Trends on its Process and Applications
Electronic Business and Marketing New Trends on its Process and Applications
Author 
Matsuo, Tokuro. editor. Colomo-Palacios, Ricardo. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(334502.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-37932-1
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