Cover image for Introduction to service engineering
Title:
Introduction to service engineering
Author:
Salvendy, Gavriel, 1938-
ISBN:
9780470569627
Publication Information:
Hoboken, N.J. : John Wiley & Sons, c2010.
Physical Description:
xii, 659 p. : ill. ; 25 cm.
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Electronic Access:
John Wiley http://dx.doi.org/10.1002/9780470569627
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