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Cover image for The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
Author 
Michelli, Joseph A., 1960-
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ONLINE
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Cover image for Developing a market orientation
Developing a market orientation
Author 
Deshpande, Rohit. Marketing Science Institute.
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ONLINE(368105.1)
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SAGE knowledge http://sk.sagepub.com/books/developing-a-market-orientation
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