Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stay

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Title:

Author:

Roman, Ernan.

ISBN:

9780071743082

Publication Information:

New York : McGraw Hill Professional, 2011.

Physical Description:

1 electronic text (xvi, 248 p. : ill.) : PDF file.

Series:

McGraw Hill ebook library. Business, Sales & marketing

Series Title:

McGraw Hill ebook library. Business, Sales & marketing

Subject Term:

Electronic Access:

Holds:
Copies:

Library	Material Type	Item Barcode	Shelf Number	Status	Item Holds
Searching... Online Library	E-Book	293113-1001	ONLINE	Searching... Unknown	Searching... Unavailable