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1. 
Cover image for Transforming the IT Services Lifecycle with AI Technologies
Transforming the IT Services Lifecycle with AI Technologies
Author 
Kloeckner, Kristof. author. Davis, John. author. Fuller, Nicholas C. author. Lanfranchi, Giovanni. author. Pappe, Stefan. author.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-319-94048-9
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2. 
Cover image for Handbook of Service Science
Handbook of Service Science
Author 
Maglio, Paul P. editor. Kieliszewski, Cheryl A. editor. Spohrer, James C. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-1-4419-1628-0
Format: 
Availability 
Online Library~1
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