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1. 
Cover image for CRM Fundamentals
CRM Fundamentals
Author 
Kostojohn, Scott. author. Johnson, Mathew. author. Paulen, Brian. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-1-4302-3591-0
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2. 
Cover image for Oracle CRM – Best Practices Wie Sie CRM nutzen, um Kunden zu gewinnen, zu binden und Beziehungen auszubauen
Oracle CRM – Best Practices Wie Sie CRM nutzen, um Kunden zu gewinnen, zu binden und Beziehungen auszubauen
Author 
Pufahl, Mario. author. Ehrensperger, Lukas. author. Stehling, Peer. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-8348-9732-9
Format: 
Availability 
Online Library~1
Available:
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