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2023
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Cover image for Applications of Decision Science in Management Proceedings of International Conference on Decision Science and Management (ICDSM 2022)
Applications of Decision Science in Management Proceedings of International Conference on Decision Science and Management (ICDSM 2022)
Author 
Wang, Taosheng. editor. Patnaik, Srikanta. editor. Ho Jack, Wu Chun. editor. Rocha Varela, Maria Leonilde. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-981-19-2768-3
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Cover image for Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement
Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement
Author 
Sheth, Jagdish N. editor. Jain, Varsha. editor. Mogaji, Emmanuel. editor. Ambika, Anupama. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-031-33898-4
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