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Cover image for Serving online customers : lessons for libraries from the business world
Serving online customers : lessons for libraries from the business world
Author 
Barclay, Donald A., author.
Preferred Shelf Number 
Z674.75.I58 B37 2014
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Availability 
Beytepe Library~1
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2. 
Cover image for Successful enquiry answering every time
Successful enquiry answering every time
Author 
Buckley Owen, Tim, 1948- Buckley Owen, Tim, 1948- Success at the enquiry desk.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=558456
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Online Library~1
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