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Bonanomi, Marcella M. author. SpringerLink (Online service)
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Hamlin, Bob. Keep, Jane. Ash, Ken.
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HD58.8 .O7289 2001
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IGI Global, publisher. Information Resources Management Association, editor.
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Deming, W. Edwards (William Edwards), 1900-1993. Orsini, Joyce Nilsson.
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Maurer, Robert.
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Kemp, Jacques. Schotter, Andreas. Witzel, Morgen.
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Rock, Stephen.
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Ferrara, Miranda, editor. LaMeau, Michele P., editor. Gale (Firm)
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Hurst, David K.
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Hayzlett, Jeffrey W. Eber, Jim.
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O'Malley, Michael, 1954- Baker, William.
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Gorchels, Linda.
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