Cover image for Managing customer value : creating quality and service that customers can see
Title:
Managing customer value : creating quality and service that customers can see
Author:
Gale, Bradley T.
ISBN:
9781451612929
Publication Information:
New York : Free Press, 2010.
Physical Description:
xxii, 424 p.
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Book 7.2/13/36788 HF5415.157 G34 2010
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