Voice of the customer capture and analysis

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Title:

Author:

Yang, Kai.

ISBN:

9780071593410

Publication Information:

New York : McGraw Hill Professional, 2011.

Physical Description:

1 electronic text (xi, 416 p. : ill.) : PDF file.

Series:

McGraw Hill ebook library. Engineering and computing. Industrial engineering

Six sigma operational methods series

Series Title:

McGraw Hill ebook library. Engineering and computing. Industrial engineering

Six sigma operational methods series

Subject Term:

Electronic Access:

Holds:
Copies:

Library	Material Type	Item Barcode	Shelf Number	Status	Item Holds
Searching... Online Library	E-Book	293569-1001	ONLINE	Searching... Unknown	Searching... Unavailable