Cover image for The Starbucks experience 5 principles for turning ordinary into extraordinary
Title:
The Starbucks experience 5 principles for turning ordinary into extraordinary
Author:
Michelli, Joseph A., 1960-
ISBN:
9780071709781
Publication Information:
New York : McGraw Hill Professional, 2011.
Physical Description:
1 electronic text (xiv, 208 p.) : PDF file.
Series:
McGraw Hill ebook library. Business, Leadership & management
Series Title:
McGraw Hill ebook library. Business, Leadership & management
Corporate Subject:
Starbucks Coffee Company.
Subject Term:
Success in business -- Handbooks, manuals, etc.

Employee loyalty -- Handbooks, manuals, etc.

Performance -- Management -- Handbooks, manuals, etc.

Personnel management -- Handbooks, manuals, etc.

Organizational commitment -- Handbooks, manuals, etc.

Consumer satisfaction -- Handbooks, manuals, etc.

Customer loyalty -- Handbooks, manuals, etc.

Customer services -- Management -- Handbooks, manuals, etc.
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