Service- und Ereignisorientierung im Contact-Center Entwicklung eines Referenzmodells zur Prozessautomatisierung

Title:

Author:

Jobst, Daniel. author.

ISBN:

9783834989895

Physical Description:

XVIII, 310S. 106 Abb. online resource.

Subject Term:

Added Corporate Author:

Electronic Access:

Holds:
Copies:

Library	Material Type	Item Barcode	Shelf Number	Status	Item Holds
Searching... Online Library	E-Book	202034-2001	ONLINE	Searching... Unknown	Searching... Unavailable