Title:
Voice of the customer capture and analysis
Author:
Yang, Kai.
ISBN:
9780071593410
Publication Information:
New York : McGraw Hill Professional, 2011.
Physical Description:
1 electronic text (xi, 416 p. : ill.) : PDF file.
Series:
McGraw Hill ebook library. Engineering and computing. Industrial engineering
Six sigma operational methods series
Series Title:
McGraw Hill ebook library. Engineering and computing. Industrial engineering
Six sigma operational methods series
Electronic Access:
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Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | E-Book | 293569-1001 | ONLINE | Searching... | Searching... |