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Cover image for Quality of experience engineering for customer added value services from evaluation to monitoring
Quality of experience engineering for customer added value services from evaluation to monitoring
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Mellouk, Abdelhamid. Cuadra-Sanchez, Antonio.
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John Wiley http://dx.doi.org/10.1002/9781118984352
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Cover image for Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
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Schiffman, Stephan.
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Cover image for Protecting main street measuring the customer experience in financial services for business and public policy
Protecting main street measuring the customer experience in financial services for business and public policy
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Lubin, Paul C.
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Cover image for Services marketing : integrating customer focus across the firm
Services marketing : integrating customer focus across the firm
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Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.
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HD9980.5 Z45 2009
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Cover image for The virtual customer : a new paradigm for improving customer relations in libraries and information services
The virtual customer : a new paradigm for improving customer relations in libraries and information services
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IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
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Z 716.3 I385 2005
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Cover image for Managing social media practices in the digital economy
Managing social media practices in the digital economy
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Alavi, Shirin, 1980- editor. Ahuja, Vandana, editor.
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Cover image for Performance Evaluation Methodologies and Tools 15th EAI International Conference, VALUETOOLS 2022, Virtual Event, November 2022, Proceedings
Performance Evaluation Methodologies and Tools 15th EAI International Conference, VALUETOOLS 2022, Virtual Event, November 2022, Proceedings
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Hyytiä, Esa. editor. Kavitha, Veeraruna. editor. SpringerLink (Online service)
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Cover image for Clinical Laboratory Management
Clinical Laboratory Management
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Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)
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Cover image for Digital Technologies and Applications Proceedings of ICDTA'23, Fez, Morocco, Volume 2
Digital Technologies and Applications Proceedings of ICDTA'23, Fez, Morocco, Volume 2
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Motahhir, Saad. editor. (orcid)0000-0002-6846-8908 Bossoufi, Badre. editor. SpringerLink (Online service)
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Cover image for Transportation Systems Technology and Integrated Management
Transportation Systems Technology and Integrated Management
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Upadhyay, Ram Krishna. editor. Sharma, Sunil Kumar. editor. Kumar, Vikram. editor. Valera, Hardikk. editor. SpringerLink (Online service)
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Cover image for Modern Artificial Intelligence and Data Science Tools, Techniques and Systems
Modern Artificial Intelligence and Data Science Tools, Techniques and Systems
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Idrissi, Abdellah. editor. SpringerLink (Online service)
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Cover image for Advanced Communication and Intelligent Systems Second International Conference, ICACIS 2023, Warsaw, Poland, June 16-17, 2023, Revised Selected Papers, Part II
Advanced Communication and Intelligent Systems Second International Conference, ICACIS 2023, Warsaw, Poland, June 16-17, 2023, Revised Selected Papers, Part II
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Shaw, Rabindra Nath. editor. Paprzycki, Marcin. editor. Ghosh, Ankush. editor. SpringerLink (Online service)
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