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1. 
Cover image for CRM Fundamentals
CRM Fundamentals
Author 
Kostojohn, Scott. author. Johnson, Mathew. author. Paulen, Brian. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-1-4302-3591-0
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Cover image for Oracle CRM on demand dashboards
Oracle CRM on demand dashboards
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Lairson, Michael D.
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Cover image for Oracle CRM on demand embedded analytics
Oracle CRM on demand embedded analytics
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Lairson, Michael D.
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Cover image for Oracle CRM on demand deployment guide
Oracle CRM on demand deployment guide
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Saenger, Jeff. Koehler, Tim. Peters, Louis J.
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Cover image for Oracle CRM on demand combined analyses
Oracle CRM on demand combined analyses
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Lairson, Michael D.
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Cover image for Oracle CRM on demand reporting
Oracle CRM on demand reporting
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Lairson, Michael D.
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7. 
Cover image for Grundlagen des CRM Konzepte und Gestaltung
Grundlagen des CRM Konzepte und Gestaltung
Author 
Hippner, Hajo. editor. Wilde, Klaus D. editor. SpringerLink (Online service)
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8. 
Cover image for Strateji ve bire-bir pazarlama CRM
Strateji ve bire-bir pazarlama CRM
Author 
Kırım, Arman.
Preferred Shelf Number 
HF 5415 K57 2001
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9. 
Cover image for CRM redefining customer relationship management
CRM redefining customer relationship management
Author 
Peel, Jeffrey.
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ScienceDirect http://www.sciencedirect.com/science/book/9781555582630
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10. 
Cover image for Implementing SAP CRM : the guide for business and technology managers
Implementing SAP CRM : the guide for business and technology managers
Author 
Kale, Vivek, author.
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HF5415.5 .K35 2015
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11. 
Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
Author 
Metz, Adam.
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12. 
Cover image for Proceedings of the Second Congress on Control, Robotics, and Mechatronics CRM 2024, Volume 2
Proceedings of the Second Congress on Control, Robotics, and Mechatronics CRM 2024, Volume 2
Author 
Jha, Pradeep Kumar. editor. Jamwal, Prashant. editor. Tripathi, Brajesh. editor. Garg, Deepak. editor. (orcid)0000-0002-7243-3599 Sharma, Harish. editor.
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13. 
Cover image for Proceedings of the Second Congress on Control, Robotics, and Mechatronics CRM 2024, Volume 1
Proceedings of the Second Congress on Control, Robotics, and Mechatronics CRM 2024, Volume 1
Author 
Jha, Pradeep Kumar. editor. Jamwal, Prashant. editor. Tripathi, Brajesh. editor. Garg, Deepak. editor. (orcid)0000-0002-7243-3599 Sharma, Harish. editor.
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14. 
Cover image for Proceedings of Congress on Control, Robotics, and Mechatronics CRM 2023
Proceedings of Congress on Control, Robotics, and Mechatronics CRM 2023
Author 
Jha, Pradeep Kumar. editor. Tripathi, Brijesh. editor. Natarajan, Elango. editor. (orcid)0000-0003-1215-0789 Sharma, Harish. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-981-99-5180-2
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15. 
Cover image for Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.
Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.
Author 
Specchia, Antonio.
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HF5415.55
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Taylor & Francis https://www.taylorfrancis.com/books/9781003148388
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16. 
Cover image for WINNING WITH DATA IN THE BUSINESS OF SPORTS;CRM AND ANALYTICS
WINNING WITH DATA IN THE BUSINESS OF SPORTS;CRM AND ANALYTICS
Author 
Green, Fiona.
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GV716
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Taylor & Francis https://www.taylorfrancis.com/books/9781003104568
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17. 
Cover image for Augmented customer strategy : CRM in the digital age
Augmented customer strategy : CRM in the digital age
Author 
N'Goala, Gilles, editor. Pez-Pérard, Virginie, editor. Prim-Allaz, Isabelle, editor.
Preferred Shelf Number 
HF5415.5
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https://onlinelibrary.wiley.com/doi/book/10.1002/9781119618324
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18. 
Cover image for Integrated Business Information Systems A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data
Integrated Business Information Systems A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data
Author 
Gronwald, Klaus-Dieter. author. (orcid)0000-0003-0016-4016 SpringerLink (Online service)
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https://doi.org/10.1007/978-3-662-53291-1
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19. 
Cover image for Microsoft Dynamics CRM API Development for Online and On-Premise Environments
Microsoft Dynamics CRM API Development for Online and On-Premise Environments
Author 
Beckner, Mark. author. Arisawa, Triston. author. SpringerLink (Online service)
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ONLINE(330780.1)
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http://dx.doi.org/10.1007/978-1-4302-6347-0
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20. 
Cover image for Beziehungsmanagement in der Automobilindustrie OEM Relationship Management als Sonderfall des CRM
Beziehungsmanagement in der Automobilindustrie OEM Relationship Management als Sonderfall des CRM
Author 
Hundertmark, Heike. author. SpringerLink (Online service)
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ONLINE(338527.1)
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21. 
Cover image for Wettbewerbsvorteile durch Wissen Knowledge Management, CRM und Change Management verbinden
Wettbewerbsvorteile durch Wissen Knowledge Management, CRM und Change Management verbinden
Author 
Mescheder, Bernhard. author. Sallach, Christian. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-3-642-27896-9
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22. 
Cover image for Grundlagen des CRM Strategie, Geschäftsprozesse und IT-Unterstützung
Grundlagen des CRM Strategie, Geschäftsprozesse und IT-Unterstützung
Author 
Hippner, Hajo. editor. Hubrich, Beate. editor. Wilde, Klaus D. editor. SpringerLink (Online service)
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23. 
Cover image for Data mining techniques in CRM inside customer segmentation
Data mining techniques in CRM inside customer segmentation
Author 
Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470685815
MyiLibrary, Table of contents http://www.myilibrary.com?id=249114&ref=toc
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24. 
Cover image for Oracle CRM – Best Practices Wie Sie CRM nutzen, um Kunden zu gewinnen, zu binden und Beziehungen auszubauen
Oracle CRM – Best Practices Wie Sie CRM nutzen, um Kunden zu gewinnen, zu binden und Beziehungen auszubauen
Author 
Pufahl, Mario. author. Ehrensperger, Lukas. author. Stehling, Peer. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-3-8348-9732-9
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25. 
Cover image for Success with Microsoft Dynamics CRM 4.0 Implementing Customer Relationship Management
Success with Microsoft Dynamics CRM 4.0 Implementing Customer Relationship Management
Author 
Mathena, Justin. author. Yetter, Aaron. author. Hostetler, Hoss. author. SpringerLink (Online service)
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26. 
Cover image for Analytical CRM Developing and Maintaining Profitable Customer Relationships in Non-Contractual Settings
Analytical CRM Developing and Maintaining Profitable Customer Relationships in Non-Contractual Settings
Author 
Wübben, Markus. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-3-8349-8121-9
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27. 
Cover image for Schnittstellenmanagement im CRM-Prozess des Industriegütervertriebs Modellbasierte Analyse und Gestaltung der Verbesserungspotenziale
Schnittstellenmanagement im CRM-Prozess des Industriegütervertriebs Modellbasierte Analyse und Gestaltung der Verbesserungspotenziale
Author 
Silber, Andreas. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-3-8350-5535-3
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28. 
Cover image for Patient Relationship Management Ein CRM-Ansatz für die pharmazeutische Industrie
Patient Relationship Management Ein CRM-Ansatz für die pharmazeutische Industrie
Author 
Hahn, Olaf Kilian. author. Bauer, Hans H. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-3-8350-9117-7
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29. 
Cover image for Effiziente Gestaltung bankspezifischer CRM-Prozesse Ein praxisorientiertes Referenz-Organisationsmodell
Effiziente Gestaltung bankspezifischer CRM-Prozesse Ein praxisorientiertes Referenz-Organisationsmodell
Author 
Mengue Nkoa, Clément U. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-3-8350-9312-6
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30. 
Cover image for Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi
Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi
Author 
Alagöz, Selda Başaran.
Preferred Shelf Number 
HF 5415.5 A434 2004
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31. 
Cover image for Managing high-tech services using a CRM strategy
Managing high-tech services using a CRM strategy
Author 
Blumberg, Donald F., author.
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HF5415.5 .B57 2003
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32. 
Cover image for Integrating ERP, CRM, supply chain management, and smart materials
Integrating ERP, CRM, supply chain management, and smart materials
Author 
Chorafas, Dimitris N., author.
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HD38.5 .C44 2001
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33. 
Cover image for The essential guide to knowledge management : E-business and CRM applications
The essential guide to knowledge management : E-business and CRM applications
Author 
Tiwana, Amrit, 1974-
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HD 30.2 T498 2001
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34. 
Cover image for Geometric Partial Differential Equations proceedings
Geometric Partial Differential Equations proceedings
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Chambolle, Antonin. editor. Novaga, Matteo. editor. Valdinoci, Enrico. editor. SpringerLink (Online service)
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35. 
Cover image for The Seventh European Conference on Combinatorics, Graph Theory and Applications EuroComb 2013
The Seventh European Conference on Combinatorics, Graph Theory and Applications EuroComb 2013
Author 
Nešetřil, Jaroslav. editor. Pellegrini, Marco. editor. SpringerLink (Online service)
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36. 
Cover image for Topics in Modern Regularity Theory
Topics in Modern Regularity Theory
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Mingione, Giuseppe. editor. SpringerLink (Online service)
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37. 
Cover image for Asymptotics in Dynamics, Geometry and PDEs; Generalized Borel Summation vol. II
Asymptotics in Dynamics, Geometry and PDEs; Generalized Borel Summation vol. II
Author 
Costin, Ovidiu. editor. Fauvet, Frédéric. editor. Menous, Frédéric. editor. Sauzin, David. editor. SpringerLink (Online service)
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38. 
Cover image for Foliations : dynamics, geometry and topology
Foliations : dynamics, geometry and topology
Author 
Asaoka, Masayuki, author. El Kacimi Alaoui, Aziz, author. Hurder, Steve, author. Richardson, Ken, author. Alvarez López, Jesús A., editor.
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QA613.62 A83 2014
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39. 
Cover image for Arithmetic geometry over global function fields
Arithmetic geometry over global function fields
Author 
Böckle, Gebhard, 1964- author. Burns, David, 1963- author. Goss, David, 1952- author. Thakur, Dinesh S., 1961- author. Trihan, Fabien, author, editor.
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QA241.5 A75 2014
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40. 
Cover image for Integral geometry and valuations
Integral geometry and valuations
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Alesker, Semyon. Fu, Joseph H. G. Gallego, Eduardo. Solanes, Gil.
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QA672 A44 2014
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Cover image for Elliptic Curves, Hilbert Modular Forms and Galois Deformations
Elliptic Curves, Hilbert Modular Forms and Galois Deformations
Author 
Berger, Laurent. author. Böckle, Gebhard. author. Dembélé, Lassina. author. Dimitrov, Mladen. author. Dokchitser, Tim. author.
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42. 
Cover image for Nonlinear Partial Differential Equations
Nonlinear Partial Differential Equations
Author 
Caffarelli, Luis A. author. Golse, François. author. Guo, Yan. author. Kenig, Carlos E. author. Vasseur, Alexis. author.
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43. 
Cover image for Modern Optimization Modelling Techniques
Modern Optimization Modelling Techniques
Author 
Cominetti, Roberto. author. Facchinei, Francisco. author. Lasserre, Jean B. author. SpringerLink (Online service)
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44. 
Cover image for Random Matrices, Random Processes and Integrable Systems
Random Matrices, Random Processes and Integrable Systems
Author 
Harnad, John. editor. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-1-4419-9514-8
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45. 
Cover image for Quantum Dynamic Imaging Theoretical and Numerical Methods
Quantum Dynamic Imaging Theoretical and Numerical Methods
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Bandrauk, André D. editor. Ivanov, Misha. editor. SpringerLink (Online service)
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Cover image for Simplicial Methods for Operads and Algebraic Geometry
Simplicial Methods for Operads and Algebraic Geometry
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Moerdijk, Ieke. author. Toën, Bertrand. author. SpringerLink (Online service)
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Cover image for Numerical Solutions of Partial Differential Equations
Numerical Solutions of Partial Differential Equations
Author 
Bertoluzza, Silvia. author. Russo, Giovanni. author. Falletta, Silvia. author. Shu, Chi-Wang. author. SpringerLink (Online service)
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48. 
Cover image for Biology and Mechanics of Blood Flows Part I: Biology
Biology and Mechanics of Blood Flows Part I: Biology
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Thiriet, Marc. author. SpringerLink (Online service)
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Cover image for Biology and Mechanics of Blood Flows Part II: Mechanics and Medical Aspects
Biology and Mechanics of Blood Flows Part II: Mechanics and Medical Aspects
Author 
Thiriet, Marc. author. SpringerLink (Online service)
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50. 
Cover image for Limit Cycles of Differential Equations
Limit Cycles of Differential Equations
Author 
Christopher, Colin. author. Li, Chengzhi. author. SpringerLink (Online service)
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51. 
Cover image for Asymptotics in Dynamics, Geometry and PDEs; Generalized Borel Summation vol. I
Asymptotics in Dynamics, Geometry and PDEs; Generalized Borel Summation vol. I
Author 
Costin, O. editor. Fauvet, F. editor. Menous, F. editor. Sauzin, D. editor. SpringerLink (Online service)
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52. 
Cover image for Mean Curvature Flow and Isoperimetric Inequalities
Mean Curvature Flow and Isoperimetric Inequalities
Author 
Ritoré, Manuel. author. Sinestrari, Carlo. author. SpringerLink (Online service)
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53. 
Cover image for Combinatorial Number Theory and Additive Group Theory
Combinatorial Number Theory and Additive Group Theory
Author 
Geroldinger, Alfred. author. Ruzsa, Imre Z. author. SpringerLink (Online service)
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54. 
Cover image for Group-based Cryptography
Group-based Cryptography
Author 
Myasnikov, Alexei. author. Ushakov, Alexander. author. Shpilrain, Vladimir. author. SpringerLink (Online service)
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55. 
Cover image for The Geometry of the Word Problem for Finitely Generated Groups
The Geometry of the Word Problem for Finitely Generated Groups
Author 
Brady, Noel. author. Riley, Tim. author. Short, Hamish. author. SpringerLink (Online service)
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56. 
Cover image for String Topology and Cyclic Homology
String Topology and Cyclic Homology
Author 
Cohen, Ralph L. author. Hess, Kathryn. author. Voronov, Alexander A. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/3-7643-7388-1
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57. 
Cover image for Ramsey Methods in Analysis
Ramsey Methods in Analysis
Author 
Argyros, Spiros A. author. Todorcevic, Stevo. author. SpringerLink (Online service)
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http://dx.doi.org/10.1007/3-7643-7360-1
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58. 
Cover image for Contemporary Cryptology
Contemporary Cryptology
Author 
Catalano, Dario. author. Cramer, Ronald. author. Crescenzo, Giovanni. author. Darmgård, Ivan. author. Pointcheval, David. author.
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59. 
Cover image for Marketing and Smart Technologies Proceedings of ICMarkTech 2024, Volume 2
Marketing and Smart Technologies Proceedings of ICMarkTech 2024, Volume 2
Author 
Reis, José Luís. editor. (orcid)0000-0002-0987-0980 Cascalho, José. editor. Peter, Marc K. editor. Reis, Luís Paulo. editor. (orcid)0000-0002-4709-1718 Tiago, Maria Teresa. editor.
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https://doi.org/10.1007/978-981-96-3081-3
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60. 
Cover image for Trauma Team Dynamics A Trauma Crisis Resource Management Manual
Trauma Team Dynamics A Trauma Crisis Resource Management Manual
Author 
Marshall Gillman, Lawrence. editor. Widder, Sandy. editor. SpringerLink (Online service)
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https://doi.org/10.1007/978-3-031-86312-7
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61. 
Cover image for Resource management on distributed systems : principles and techniques
Resource management on distributed systems : principles and techniques
Author 
Majumdar, Shikharesh, 1951-
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QA76.9 .D5 M35 2025
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62. 
Cover image for Marketing and Smart Technologies Proceedings of ICMarkTech 2024, Volume 1
Marketing and Smart Technologies Proceedings of ICMarkTech 2024, Volume 1
Author 
Reis, José Luís. editor. (orcid)0000-0002-0987-0980 Gomes, Luís Mendes. editor. Bogdanović, Zorica. editor. Santos, José Paulo Marques dos. editor. (orcid)0000-0002-5567-944X SpringerLink (Online service)
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Reis, José Luís. editor. (orcid)0000-0002-0987-0980 Peter, Marc K. editor. Reis, Luís Paulo. editor. (orcid)0000-0002-4709-1718 Bogdanovic, Zorica. editor. SpringerLink (Online service)
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Reis, José Luís. editor. Del Rio Araujo, Marisa. editor. Reis, Luís Paulo. editor. (orcid)0000-0002-4709-1718 dos Santos, José Paulo Marques. editor. SpringerLink (Online service)
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Marketing and Smart Technologies Proceedings of ICMarkTech 2023, Volume 1
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Reis, José Luís. editor. (orcid)0000-0002-0987-0980 Zelený, Jiří. editor. Gavurová, Beáta. editor. (orcid)0000-0002-0606-879X Santos, José Paulo Marques dos. editor. (orcid)0000-0002-5567-944X SpringerLink (Online service)
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Coenen, Frans. editor. Fred, Ana. editor. Aveiro, David. editor. (orcid) Dietz, Jan. editor. Bernardino, Jorge. editor.
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Digital Economy. Emerging Technologies and Business Innovation 8th International Conference, ICDEc 2023, Braga, Portugal, May 2-4, 2023, Proceedings
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Jallouli, Rim. editor. (orcid) Bach Tobji, Mohamed Anis. editor. (orcid) Belkhir, Meriam. editor. Soares, Ana Maria. editor. Casais, Beatriz. editor.
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Emerging Anti-Aging Strategies
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Cover image for Metadata and Semantic Research 16th Research Conference, MTSR 2022, London, UK, November 7-11, 2022, Revised Selected Papers
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Garoufallou, Emmanouel. editor. (orcid) Vlachidis, Andreas. editor. SpringerLink (Online service)
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Cover image for Leveraging Generative Intelligence in Digital Libraries: Towards Human-Machine Collaboration 25th International Conference on Asia-Pacific Digital Libraries, ICADL 2023, Taipei, Taiwan, December 4-7, 2023, Proceedings, Part II
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Goh, Dion H. editor. Chen, Shu-Jiun. editor. Tuarob, Suppawong. editor. SpringerLink (Online service)
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Hamdan, Allam. editor. Harraf, Arezou. editor. Buallay, Amina. editor. Arora, Pallvi. editor. Alsabatin, Hala. editor.
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Anwar, Sajid. editor. Ullah, Abrar. editor. Rocha, Álvaro. editor. Sousa, Maria José. editor. SpringerLink (Online service)
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Proceedings of the Third International Conference on Information Management and Machine Intelligence ICIMMI 2021
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Goyal, Dinesh. editor. Kumar, Anil. editor. Piuri, Vincenzo. editor. Paprzycki, Marcin. editor. (orcid)0000-0002-8069-2152 SpringerLink (Online service)
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Cover image for Human factors handbook for process plant operations : improving process safety and system performance
Human factors handbook for process plant operations : improving process safety and system performance
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American Institute of Chemical Engineers. Center for Chemical Process Safety, other.
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Cover image for Data analytics for organisational development : unleashing the potential of your data
Data analytics for organisational development : unleashing the potential of your data
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Kaufmann, Uwe H., author. Tan, Amy B. C., author.
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HF5351 .K3237 2021
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Cover image for Luxury retail and digital management : developing customer experience in a digital world
Luxury retail and digital management : developing customer experience in a digital world
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Chevalier, Michel, author. Gutsatz, Michel, author.
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HD9999 .L852 C34 2020
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Cover image for Impact of Survivin Acetylation on its Biological Function
Impact of Survivin Acetylation on its Biological Function
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Dannheisig, David. author. SpringerLink (Online service)
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Cover image for Risk Management in Medicine
Risk Management in Medicine
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Cover image for Trauma Team Dynamics A Trauma Crisis Resource Management Manual
Trauma Team Dynamics A Trauma Crisis Resource Management Manual
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Gillman, Lawrence M. editor. Widder, Sandy. editor. Blaivas MD, Michael. editor. Karakitsos, Dimitrios. editor. SpringerLink (Online service)
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Cover image for Adhesion aspects of thin films. Volume 1
Adhesion aspects of thin films. Volume 1
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Mittal, Kash L., 1945- editor. Taylor and Francis.
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Cover image for Introduction to supply chain management technologies
Introduction to supply chain management technologies
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Ross, David Frederick, 1948, author. Ross, David Frederick, 1948- Introduction to e-supply chain management.
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Cover image for Dose finding by the continual reassessment method
Dose finding by the continual reassessment method
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Cheung, Ying Kuen., author.
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RM301.8 .C44 2011
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Cover image for GIS and archaeological site location modeling
GIS and archaeological site location modeling
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GIS and Archaeological Predictive Modeling Conference (2001 : Argonne National Laboratory) Mehrer, Mark. Wescott, Konnie.
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CC80.4 .G57 2006
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Cover image for Information security management handbook. Volume 2
Information security management handbook. Volume 2
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Tipton, Harold F. Krause, Micki.
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QA76.9 .A25 I54 2005
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Cover image for Customer relationship management systems handbook
Customer relationship management systems handbook
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Sharp, Duane E., author.
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HF5415.5 .S5199 2003
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Cover image for Introduction to e-supply chain management : engaging technology to build market-winning business partnerships
Introduction to e-supply chain management : engaging technology to build market-winning business partnerships
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Ross, David Frederick, 1948, author.
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HD38.5 .R6753 2003
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Cover image for Architectures for e-Business systems : building the foundation for tomorrow's success
Architectures for e-Business systems : building the foundation for tomorrow's success
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Purba, Sanjiv.
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HF5548.32 .A73 2002
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Cover image for Developmental psychology today
Developmental psychology today
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Schell, Robert E. Calhoun, James F., contr.
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BF 701 D48 1975
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Cover image for Anthropology today
Anthropology today
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Berreman, Gerald, contr.
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GN 24 A55 1971
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Cover image for Reading in psychology today.
Reading in psychology today.
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BF 149 R412 1969
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